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NOVUS® Glass Welcomes New Franchisees Zach And Sarah Dowd

February 20, 2019

St. Paul, MN — NOVUS Glass, the innovator of windshield repair, welcomes new franchisees, Zach and Sarah Dowd. The Dowds are the new owners of the NOVUS Glass in Douglas County, Colorado, formerly operated by Bill Gohl.

Zach and Sarah are focused on providing excellent service to customers who are often in the midst of a frustrating experience. “I like being able to help customers turn a negative into a positive and make the repair or replacement of damaged auto glass as seamless as possible,” stated Zach.

Over 10 years of experience in the automotive industry make Zach a natural fit for NOVUS. Zach has experience managing tire shops and full-service automotive shops, as the operations manager for a chain of oil change shops, and as an insurance adjuster in the collision sector. Zach was looking for flexibility and the chance to run a business of his own and found that with NOVUS.  Zach shared, “I have been wanting to become a business owner since I was a child. I found that NOVUS has a great track record with Entrepreneur magazine, regularly placing in the top 500 franchises, and I found it reassuring that NOVUS was the inventor the windshield repair process. After doing a lot of research I felt like I found the right company to partner with and was ready to start my new journey.” Ted Andersen, VP of Operations for NOVUS North America, is confident that the Dowds will do an outstanding job representing NOVUS in Colorado. “We are excited to welcome Zach and Sarah to our NOVUS team,” stated Andersen. “They have the right knowledge, training, and passion to build a successful NOVUS business in their community.”

The Dowds provide exceptional customer service in mobile auto glass that includes repair or replacement of windshields and replacement of back glass, side glass, mirrors, and windshield wipers. Headlamp restoration and application of water repellant coatings will also be provided. To contact Zach, call 303-663-1800.

About NOVUS Glass
For over 46 years, NOVUS has remained the industry’s research & development leader in auto glass service. NOVUS has been awarded more U.S. Patents for windshield repair than any other company in the windshield repair industry. For more information on starting a NOVUS business please call 1-800-944-6811 or go to

From left to right: Jay Bickford, Director of Training, NOVUS; Zach Dowd, NOVUS Glass of Douglas County; and Jan Hall, Franchise Development Director, NOVUS

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